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Microsoft Office 365 for Businesses and Education Organisations.

You know Office 365 but what is Microsoft 365 or M365?

Previously known as Office 365 is now renamed Microsoft 365. It is the business productivity software suite that offers a combination of MS Office Suite plus cloud services depending on the plan you choose. It is designed to help your business by providing cloud services in addition to software that businesses have always used like Word, Excel, PowerPoint, Outlook, Onenote and MS Access.

Microsoft Office 365 Business Premium
Microsoft 365 Exchange Online

Why engage Mace IT Services for Microsoft Office 365 implementation and Support


At Mace IT, we’ve recognised Microsoft Office 365 as a leading business productivity suite, and we’ve helped several businesses understand its value. We help you select the right plan, provide implementation and migration services and project management to make the move smoother with little to no downtime! Outlined below are few questions that thousands of business owners are struggling with and looking for answers on the Internet.

Is Microsoft 365 worth it and which plan is best for my business?


Microsoft Office 365 is a subscription-based service that offers an MS office business productivity suite plus several cloud services with smart security features. Depending on the plan you have the option to either use Office 365 over the web or install Office apps like MS Word, MS Excel, MS Publisher, MS Powerpoint, MS Outlook, MS Onenote and MS Access for a rich experience and the option of working offline. Microsoft 365 is available.

Office 365 Small Business

Microsoft 365

Your productivity cloud across work and life.

For Home
For Business
For Enterprise
For Education

What Office 365 plan is best for me? Which Microsoft 365 plan to buy

You can easily upgrade or downgrade Microsoft 365 plans but reassigning subscriptions and licenses can become a tricky and time-wasting exercise. Hence selecting the right plan from the start is very essential. We have seen so many new clients saying but we already have Microsoft 365 not realising that they have bought retails or home plans which only offers Microsoft Office and just Microsoft Onedrive solution. Also migrating from SME to Enterprise is not possible. You have to literally start from scratch.

Plans and Pricing for SME
Compare All Microsoft 365 Plans | Microsoft
Enterprise plans
Compare All Microsoft 365 Plans | Microsoft

Can Microsoft 365 be used offline?

Can Microsoft 365 be used on a Chromebook, iPad, MAC or Linux ?

Does Microsoft 365 family include Teams?

The best thing about Microsoft 365, when compared to Gsuite or any such software solution, is that you can use Microsoft 365 online or offline. You can always use the Microsoft web version of MS Word, MS Excel, MS Outlook, MS Onenote and so on but you will hit limitations when it comes to advance editing. Also, businesses users like to have rich experience which you get only when working used Desktop applications locally installed on Microsoft Windows computer.

MS Office Business productivity suite can be installed on Windows and MAC but for Chromebook and Linux you will have to settle with the web version. We have supported few clients using MAC, Chromebook and Linux and from our experience, we have seen that you will lack integrated or fidelity experience of connected apps.

Microsoft Team directly competes with Gotomeeting, Zoom.us, Webex and many such applications. With Work from home become a new norm software like MS Team is inevitable. Broadly speaking Microsoft Team offers text, audio and video chat but apart from that it can be configured and integrated to talk to thousands of applications for an integrated experience. Recently Microsoft Team has become the most popular especially since COVID 19 when work from home become a norm. Even though MS Team is free for everyone the full version of Microsoft Team is only available with Microsoft 365 Business, Standard, Premium and Enterprise plans. There are some subtle differences in Microsoft Team features with different plans and hence it is important to have a consultation meeting with us or your IT existing IT Service provider..

Does Microsoft 365 include Outlook, MS Access, Publisher

Mainly there are two components of Microsoft 365. You have to make a choice of getting Microsoft Office Productivity Suite or Microsoft Cloud Services or both. Here is what you get from Microsoft Office Business Productivity Suite.

  1. Microsoft Office business productivity suite
    1. MS Word or Microsoft Word
    2. MS Excel or Microsoft Excel
    3. MS Powerpoint or Microsoft Powerpoint
    4. MS Oneone or Microsoft Onenote
    5. MS Publisher or Microsoft Publisher
    6. MS Access or Microsoft Access and Microsoft 365 cloud services
  2. Microsoft cloud services
    1. Microsoft 365 Onedrive
    2. Microsoft 365 Sharepoint
    3. Microsoft 365 Team
    4. Microsoft 365 Planner
    5. Microsoft 365 Todo
    6. Microsoft 365 Sway
    7. Microsoft 365 Stream Video Streaming Service
    8. Microsoft 365 Forms
    9. Microsoft 365 Project
    10. Microsoft 365 Power Automate
    11. Microsoft 365 Kaizala
    12. Microsoft 365 Whiteboard

Frequently Asked Questions

What is Microsoft 365?
Microsoft 365 is the productivity cloud designed to help each of us achieve what matters, in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security.
What happened to Office 365 business plans?
Office 365 business plans are now Microsoft 365 business plans. New name, same great value, same price.
  • Office 365 Business Essentials is now Microsoft 365 Business Basic
  • Office 365 Business Premium is now Microsoft 365 Business Standard
  • Microsoft 365 Business is now Microsoft 365 Business Premium
  • Office 365 Business is now Microsoft 365 Apps for business
Why did you change the name from Office 365 to Microsoft 365?
We changed the name to be more reflective of the range of features and benefits in the subscription. Microsoft 365 includes everything you know in Office 365, including best-in-class Office apps, intelligent cloud services, and advanced security.
Where business plan names have changed, has the product or price changed?
There are no price or feature changes for small and medium business plans. The same plans are available, only with an updated name.
My business has an existing Office 365 business subscription. What does the change to Microsoft 365 mean for me?
No action is needed from you. Your Office 365 subscription will automatically be renamed to Microsoft 365. You will see the name of your subscription update to the new name across your Admin Portal and monthly billing statements.
How many devices can I install Office apps on if I have a Microsoft 365 business plan?
Subscribers can install Office apps on up to five PCs or Macs, five tablets, and five mobile devices. You can count hybrid Windows devices, such as the Microsoft Surface Pro, as either a PC or a tablet.
What forms of payment can I use?
You can pay with all major credit cards, and your subscription amount will appear on your credit card statement. For Microsoft 365 business plans, you have the option to receive an invoice and, depending on your choice of services, you will be billed monthly or annually. You receive an email message when your invoice is ready to be viewed and, if a purchase order number is entered when you buy your subscription, that number is included in your invoice.
What’s the difference between monthly, annual, and annual commitment payments?
To provide customers with the greatest amount of flexibility, different payment options are available. Microsoft 365 Business Basic, Apps for business, Business Standard, and Business Premium plans are available for monthly commitment payment or annual commitment payment.
  • Monthly commitment payment: You pay month by month, and you can cancel at any time.
  • Annual commitment payment: You sign up for a one-year subscription, but you can choose to pay month to month or pay for the entire year at the time you sign up. There is a discount for using this payment option.
The Microsoft 365 Enterprise and Office 365 Enterprise plans (including standalone plans such as Exchange Online) and Microsoft 365 Apps for enterprise are available for annual commitment payment.
  • Annual commitment payment: You sign up for a one-year subscription, but you can choose to pay month to month or pay for the entire year at the time you sign up.
Can I convert my trial to a paid subscription and retain all my settings and files?
Yes. If you purchase Microsoft 365 licenses for the accounts you create during your free trial, the information and configuration for these users' accounts will remain intact. Once your free trial expires, you will have an additional 30 days to purchase Microsoft 365 before your account information is erased. Once your trial account information has been erased, it cannot be retrieved.
Does Microsoft 365 work when I am not connected to the internet?
The Office apps that you install on your PC or Mac such as Word, Excel, PowerPoint and Outlook are available to you when you are not online.

With OneDrive in Microsoft 365, you get file storage that you can access when offline. When you make changes while offline, they will be sync’d to OneDrive and across the rest of your devices when you reconnect.

With Outlook, you can read emails already delivered to your inbox or draft new emails and meeting requests. Your inbox and outbox will sync across the rest of your devices when you reconnect.
What happens to my data if I cancel my subscription?
Your data is yours. If you decide to cancel your Microsoft 365 subscription, you can download your data—for example, your email and documents on team sites—and save it to another location. You should save your data before you cancel. After you cancel your subscription, data associated with your Microsoft 365 account will be available to your administrator(s) in a limited function account for 90 days.
Where can I find even more answers to frequently asked questions?
You can find more answers to frequently asked questions on our Microsoft 365 for business FAQ page.

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