Cyber Security
Consulting
Implementation
Support
Cyber Security
Consulting
Implementation
Support
Fixing Issues Before They Happen
Cybersecurity can be an overwhelming topic. Sometimes it just feels simpler to just do the bare minimum, or worse yet, nothing at all. However, the data shows that the primary target for cyberattacks are small to medium sized businesses, without robust security. External attacks come in a variety of forms, but the objective is always the same: to profit off your data. Make sure your business isn’t an easy victim, because not only is it humiliating to get hacked, it can destroy your entire company.
User Access Controls
Ensuring appropriate user access controls with individual identification in form of username, passwords and multifactor authentication.
Endpoint Security
Secure your endpoints or entry points of end-user devices such as desktops, laptops, and mobile devices from being exploited by malicious actors and campaigns.
Network security
Firewall is a network security device that monitors incoming and outgoing data traffic and filters it based on a security policies designed and configured.
Web Content Filtering
Web filtering is a security technology that monitors web activity and prevents users from accessing websites with malicious content or sites that are deemed to be inappropriate for business use.
Email Spam and Phishing filtering
Email filtering controls spam, bulk graymail and other unwanted email. Email Protection accurately classifies various types of email and it detects and blocks threats.
Solutions
COMPREHENSIVE IT SERVICES INCLUDE
Network
Our day-to-day computing and collaboration with other users are network dependent. Our engineers at Mace IT Services ensure you have a fast but secured network with an appropriate firewall which is monitored and managed.
Environment-friendly Service Desk
We proudly resolve 90% of the jobs remotely to reduce wait time, travel time and, more importantly, your billing charges. At Mace IT Services, you can always expect a qualified engineer to receive your call when you need one urgently.
Infrastructure
We won’t confuse you with technical jargon by using on-premise, Cloud Hosted, or Hybrid words. Our solution architect and consultant would take the time to understand your IT needs and provide recommendations so you can make an informed decision.
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.
Applications
Mace IT Services supports all Microsoft, Google and third-party software and applications as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
Managed services
Designed to reduce your costs, increase your productivity, and mitigate your business risks, we partner with you as your Virtual IT Department, allowing you to focus on running your business, not your technology.
Why Choose Mace IT for Managed Services
6 REASONS TO PARTNER WITH MACE IT
Quick response
We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced
In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
No geek speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Strategic Business Focus
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Welcome To Mace IT
OUR CLIENTS
SUCCESS STORIES
Discover how Mace IT’s innovative solutions have transformed businesses. Hear from our satisfied clients about their experiences and the results they’ve achieved
Click here to find us on the map
How It Works
GET A QUOTE
Need IT Solutions Quote? We’re ready to help! Complete this form and one of our team will contact you shortly.
Let’s Talk
We’ll chat about your business, how you use technology, and what you want to get out of IT.
Choose Your Plan
If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.
Start Your IT Experience
Within days, you’ll be experiencing IT like never before.
Frequently Asked Questions
FAQ’s
What Are Managed IT Services and How Do They Work?
Managed Services includes the management of your IT infrastructure and systems by a professional IT company. It incorporates proactive monitoring, cybersecurity, and data backups, as well as software updates and help desk support, ensuring your business stays effective and efficient.
What is the difference between IT services and managed services?
IT services encompass any support or solutions provided to address technology needs.
Managed Services include ongoing, proactive management and monitoring of IT systems under a subscription or service agreement.
What is an example of a managed service?
An example of a managed service is Managed Network Services. In this setup, your network infrastructure, which includes routers, switches, and firewalls, is monitored and maintained by a dedicated IT team. They confirm security, performance, and uptime without your business needing to manage these technical components directly.
What is a Managed Service Provider (MSP)?
A Managed Service Provider is a third-party company that remotely manages a customer’s IT infrastructure and end-user systems on a proactive basis.
At Mace IT Services, we serve as your MSP by handling everything from cybersecurity and cloud applications to network management and on-demand technical support, all tailored to your business needs.
What are the benefits of managed IT services for small to mid-sized businesses?
- Access to expert support
- Stronger cybersecurity
- 24/7 monitoring
- Reduced downtime
- Higher productivity
- Scalable solutions
- No need for in-house IT
What’s included in your Managed IT Solutions?
- Network management
- IT infrastructure management
- Endpoint and device management
- Cloud services and migrations
- Application support
- Cybersecurity & compliance
- Remote and on-site support