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About Us
Mace IT has pioneered IT services in New Zealand for 14 years, consistently delivering business value with the latest technologies.
YOUR TRUSTED SOURCE IN IT SERVICES & SUPPORT
Clients across NZ
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Being formed in 2008, Mace IT is a privately owned IT Support and IT Services business. Today, we’re proud to boast a strong team of IT engineers who roll up their sleeves and solve your IT problems, meeting all your business needs.
We are on a mission to exceed your expectations and form a long-term, mutually beneficial relationship with you.
Mace IT is Auckland based and a fully NZ owned and operated company.
OUR MISSION
We have always envisioned ourselves as a ‘Total ICT Solutions Provider’ and, standing by its word, the company has continuously evolved by adding services in response to the ever-changing market needs. The team is reputed for its talent to work closely with clients to deliver the best IT solution tailored to their individual business requirements.
OUR VALUES
Our key value is the highest level of customer service. Our clients benefit from our huge, combined expertise and this has helped in steadily building a vast base of loyal businesses who trust the company to keep their core business functions in top shape.
OUR APPROACH & CULTURE
Our drive for exceptional service delivery is built on the belief that we are nothing if you are not satisfied with us. Our passion for helping you achieve your goals, no matter what, is what truly differentiates us from our competitors.
Our History
DEVELOPMENT HISTORY OF MACE IT SERVICES
2008 – 2010
Mace IT Services begins as a new business trading as a sole trader. Operating from the rumpus unit.
2010 - 2012
Mace IT moves to a retail space amongst the thriving Onehunga Mall Road businesses. Adds staff members.
2012 - 2015
Mace IT acquires IT Onsite business, expanding its operations and the client base.
2015 - 2018
Mace IT successfully partners with KidReports USA to implement their childcare solutions to ECE section in NZ.
2018 - Present
Mace IT operates IT Services & Support along with Software Development for Juniorlogs Student Management System. We are incredibly proud of the external recognition for our team, who have completed extensive training and have worked incredibly hard over an extended period to ensure we consistently meet the needs of our clients.
Our People
A GREAT COMPANY STARTS WITH A GREAT TEAM
We take ownership of issues, no matter how complex or daunting.
[wpm_team_showcase id=”4″]
Now Hiring: Are you a driven and motivated 1st Line IT Support Engineer?
Why choose us
6 REASONS TO PARTNER WITH MACE IT SERVICES
Quick response
We resolve your issues quickly by logging in remotely. Get your issues resolved without waiting for a technician to come.
Experienced
With more than 30 years of offering outsourced IT services, we have experience in a variety of technologies, industries, and use cases.
No geek speak
You deserve to have your questions answered in plain English. We clearly explain what needs to be done so all stakeholders are in the loop.
Business savvy
We design, evaluate, and justify technology solutions from a thorough understanding of the business benefits for your company.
One Stop Shop
We handle all aspects of your IT infrastructure, including hardware, software management, and any other technology needs.
100% Satisfaction Guarantee
We serve you diligently and passionately so you are completely satisfied with our services.
Stop wasting time and money on technology. Contact Us Now
FROM OUR BLOG
Ideas That Drive IT Success
Explore the Mace IT Blog for insights on industry best practices in managed IT services and enterprise IT trends.
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Cybersecurity Starts with Your People: Why Training is the First Line of Defense
88% of data breaches are caused by human error. That means no matter how strong your firewalls, antivirus software, or monitoring tools
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3 Ways AI Can Support Your Small Business
In today’s competitive digital marketplace, small businesses face constant pressure to stay efficient and innovative. Artificial Intelligence (AI) is proving
9 February 2026
5 Ways Microsoft Training for Productivity Can Boost Your Team
Imagine a workplace where every click, keystroke, and collaboration fuels efficiency and sparks innovation. That is the reality when your team knows
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Insights to help you do what you do better, faster and more profitably. View all articles