Now Hiring: IT Support Engineer

About Us

Mace IT has pioneered IT services in New Zealand for 14 years, consistently delivering business value with the latest technologies.

YOUR TRUSTED SOURCE IN IT SERVICES & SUPPORT

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Clients across NZ

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Years serving Business

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Workstations supported

Being formed in 2008, Mace IT is a privately owned IT Support and IT Services business. Today, we’re proud to boast a strong team of IT engineers who roll up their sleeves and solve your IT problems, meeting all your business needs.

We are on a mission to exceed your expectations and form a long-term, mutually beneficial relationship with you.

Mace IT is Auckland based and a fully NZ owned and operated company.

  • OUR MISSION

    We have always envisioned ourselves as a ‘Total ICT Solutions Provider’ and, standing by its word, the company has continuously evolved by adding services in response to the ever-changing market needs. The team is reputed for its talent to work closely with clients to deliver the best IT solution tailored to their individual business requirements.

  • OUR VALUES

    Our key value is the highest level of customer service. Our clients benefit from our huge, combined expertise and this has helped in steadily building a vast base of loyal businesses who trust the company to keep their core business functions in top shape.

  • OUR APPROACH & CULTURE

    Our drive for exceptional service delivery is built on the belief that we are nothing if you are not satisfied with us. Our passion for helping you achieve your goals, no matter what, is what truly differentiates us from our competitors.

Our History

DEVELOPMENT HISTORY OF MACE IT SERVICES

2008 – 2010

Mace IT Services begins as a new business trading as a sole trader. Operating from the rumpus unit.

2010 - 2012

Mace IT moves to a retail space amongst the thriving Onehunga Mall Road businesses. Adds staff members.

2012 - 2015

Mace IT acquires IT Onsite business, expanding its operations and the client base.

2015 - 2018

Mace IT successfully partners with KidReports USA to implement their childcare solutions to ECE section in NZ.

2018 - Present

Mace IT operates IT Services & Support along with Software Development for Juniorlogs Student Management System. We are incredibly proud of the external recognition for our team, who have completed extensive training and have worked incredibly hard over an extended period to ensure we consistently meet the needs of our clients.

our values

COMMITMENT INNOVATION REPUTATION EXCELLENCE

These values give us the foundations we need.
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Our People

A GREAT COMPANY STARTS WITH A GREAT TEAM

We take ownership of issues, no matter how complex or daunting.

Now Hiring: Are you a driven and motivated 1st Line IT Support Engineer?

Why choose us

6 REASONS TO PARTNER WITH MACE IT

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Contact Us Now

FROM OUR BLOG

IDEAS THAT DRIVE TOMORROW'S INNOVATION

Explore the Mace IT Blog for valuable insights and thought leadership on industry best practices in managed IT services and enterprise IT trends.

by MaceIT Marketing
Why Every Small Business Should Be Using Microsoft 365 Today
October 21, 2024

Why Every Small Business Should Be Using Microsoft 365 Today

In the fast-paced world of business, staying ahead of the competition means leveraging the best tools available. For sma...
by MaceIT Marketing
Top IT Tips for Startups in Auckland
October 21, 2024

Top IT Tips for Startups in Auckland to Build a Strong Tech Foundation

Auckland is a hub for innovative startups, and the city's vibrant tech ecosystem is the perfect backdrop for new busines...
by Firoz Wadhwania
Top Benefits of Microsoft 365 for Small Business Owners
October 14, 2024

Top Benefits of Microsoft 365 for Small Business Owners 

As small businesses increasingly rely on digital tools for everyday operations, the need for a robust, secure, and flexi...
by Firoz Wadhwania
October - 2-01
October 14, 2024

The Ultimate Guide to Managed IT Services for Small Businesses: Why You Need It and How It Can Save You Time and Money

In today's fast-paced digital landscape, technology is the backbone of every business. Whether you're running a retail s...
by Firoz Wadhwania
October - 2-03
October 10, 2024

The Importance of Secure Email Services for Small Business Growth

In today's digital-driven world, email is the backbone of most business operations, especially for small businesses. Fro...

Insights to help you do what you do better, faster and more profitably. View all article