Document

Managed IT Services

Professional Consulting

24x7 Monitoring

Proactive Maintenance

Unlimited Report Support

Asset Management

Vendor Management

Please enable JavaScript in your browser to complete this form.
Privacy or Terms
=
Document

Managed IT Services

Professional Consulting

24x7 Monitoring

Proactive Maintenance

Unlimited Report Support

Asset Management

Vendor Management

Please enable JavaScript in your browser to complete this form.
Privacy or Terms
=

Fixing Issues Before They Happen

Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of.

The long and short of it: Our Managed IT services give you the best value for the money. It proactively provides seamless technology integration, updated systems and expert technical support at all times—not just when something breaks.

It meets all of your IT needs, plus increases your team’s efficiency and productivity.

Get a free consultation

  • Fully Managed IT Environment

    Cut operational costs and boost your margins with our predictable and transparent pricing covering all your managed services needs.

  • Focus on Core Business Operations

    Free up internal resources by outsourcing to an experienced MSP company offering complete business IT support.

  • Local, Proactive Support

    Reduce downtime & get 24/7 monitoring and rapid issue resolution to keep your systems running smoothly.

  • No Compromises on Security

    We protect your data with proactive threat detection, firewalls, and compliance-driven safeguards, part of our robust managed technology services.

  • Scale your business with our managed IT services

    Adapt infrastructure to your evolving needs without constant upgrades. Our MSP services are built to grow with you.

Our Managed IT services will help you succeed. Let’s get started

0+

Years experience

0%

End user satisfaction

0/7

Service desk
Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  •  Network & Infrastructure Management

    Our engineers at Mace IT Services provide a fast and secure network, complete with a monitored and managed firewall to ensure optimal performance and protection.

  • Device & Endpoint Management

    Client and server endpoints are managed as a unified estate, ensuring security and stability while maximizing uptime and employee productivity.

  • Managed IT Infrastructure

    We understand your business’s IT needs and manage your infrastructure accordingly. With our managed technology services, your systems are in the expert’s hands, ensuring reliability and scalability.

  • Managed IT Security & Compliance

    We protect your business through proactive threat detection, enterprise-grade protection protocols, and regulatory compliance strategies to ensure your systems and sensitive data remain secure.

  • Remote & On-site Service

    We resolve 90% of jobs remotely, reducing wait times, travel time, and costs. A qualified engineer from our MSP services team is always available to take your call when you need assistance.

  • Managed Applications

    We provide end-to-end support for productivity and business applications from Google Workspace to leading third-party platforms, including deployment, configuration, and performance optimization, all as part of our comprehensive IT support and maintenance services.

WHO WE SERVE

COMPLETE IT SERVICES AND SOLUTIONS

We’re passionate about taking ownership and getting things done, but don’t just take our word for it — take a look at our client testimonials and see what they have to say.

#71cbcc
#71cbcc Why VOIP system

Why VOIP system?

What are the benefits of switching from copper lines?

Read Case Studies
#0e2b5c
#0e2b5c 11

Business Merging: The Consolidation Case Study

From Four Businesses to One Big Kaikaha Group Creation

Read Case Studies

Stop wasting time and money on technology. Explore our company

Why Choose Mace IT for Managed Services

IT Promises We Always Deliver

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Fast Response Time

    Our team can rapidly access your PC to resolve issues on the spot, decreasing downtime and confirming your operations run smoothly without the need for an on-site visit.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    With over 30 years of experience in IT outsourcing, we’ve gained deep expertise in IT services, spanning multiple industries and technologies.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our managed services are tailored to help you grow, reduce risk, and improve operational efficiency.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Strategic Business Focus

    We don’t just fix problems, we align your IT with your business goals. Our managed services are tailored to help you grow, reduce risk, and improve operational efficiency.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

     One Stop Shop

    We manage every aspect of your IT infrastructure, from hardware to software, license management, and technology support. With us, you won’t need anyone else!

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No difficulties, no problems.

OUR CLIENTS

SUCCESS STORIES

Discover how Mace IT’s innovative solutions have transformed businesses. Hear from our satisfied clients about their experiences and the results they’ve achieved

Click here to find us on the map

How It Works

GET A QUOTE

Need IT Solutions Quote? We’re ready to help! Complete this form and one of our team will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.

Please enable JavaScript in your browser to complete this form.
How many people work for your Organization? *
Checkboxes
Frequently Asked Questions

FAQ’s

What Are Managed IT Services and How Do They Work?

Managed Services includes the management of your IT infrastructure and systems by a professional IT company. It incorporates proactive monitoring, cybersecurity, and data backups, as well as software updates and help desk support, ensuring your business stays effective and efficient.

What is the difference between IT services and managed services?

IT services encompass any support or solutions provided to address technology needs.
Managed services include ongoing, proactive management and monitoring of IT systems under a subscription or service agreement.

What is an example of a managed service?

An example of a managed service is Managed Network Services. In this setup, your network infrastructure, which includes routers, switches, and firewalls, is monitored and maintained by a dedicated IT team. They confirm security, performance, and uptime without your business needing to manage these technical components directly.

What is a Managed Service Provider (MSP)?

A Managed Service Provider is a third-party company that remotely manages a customer’s IT infrastructure and end-user systems on a proactive basis. 

At Mace IT Services, we serve as your MSP by handling everything from cybersecurity and cloud applications to network management and on-demand technical support, all tailored to your business needs.

What are the benefits of managed IT services for small to mid-sized businesses?

Managed IT services provide 

  • Access to expert support
  • Stronger cybersecurity
  • 24/7 monitoring
  • Reduced downtime
  • Higher productivity
  • Scalable solutions
  • No need for in-house IT

What’s included in your Managed IT Solutions?

Our managed IT solutions cover:

  • Network management
  • IT infrastructure management
  • Endpoint and device management
  • Cloud services and migrations
  • Application support
  • Cybersecurity & compliance
  • Remote and on-site support

How secure are your Managed IT Services?

Security is our highest priority. Our managed IT support incorporates advanced threat detection, managed firewalls, data encryption, compliance protocols, and round-the-clock monitoring to keep your systems secure from cyber threats.