This Privacy Policy sets out how Mace IT collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”) or one of the applications (“App”) that Mace IT support. This privacy policy applies to the Site, Apps, and all products and services offered by Mace IT including the setup, training and support for the KidReports App.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site and App, register on the Site and App, and in connection with other activities, services, features or resources we make available on our Site and App. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site and App related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site and App. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site and App, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site and App may use “cookies” to enhance User experience. Users web browsers places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site and App may not function properly.”
Except as described above, the only personally identifiable information collected through our site is information you choose to supply in response to a request, offer, or opportunity to post or link to content. We may also receive personally identifiable information from our business partners.
KidReports New Zealand holds your personal information on servers located in the NZ. All Data except media files like images and videos, including personal and non-personal information, that is entered into the Service by You, or automatically imported on Your instruction, is transferred to KidReports’s NZ based servers as a function of transmission across the Internet. By using the Service, You consent to Your personal information being transferred to our servers as set out in this Policy. Currently our servers are located in the New Zealand, hosted by Site Host, and Your personal information will be routed through, and stored on, those servers as part of the Service. Media files that require bigger storage space are stored on AWS platform. If the location of our servers change in the future, we will update this Policy. You should review our Policy regularly to keep informed of any updates.

How We Use Collected Information

Mace IT may collect and use Users personal information for the following purposes:

To Improve Customer Service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

To Send Periodic Emails

We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site and App.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site and App. Sensitive and private data exchange between the Site and App and it’s Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site and App are also in compliance with PCI vulnerability standards in order to create as secure an environment as possible for Users.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site and App or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third Party Website and Apps

Users may find advertising or other content on our Site and App that link to the Site and Apps and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these Sites and Apps and are not responsible for the practices employed by websites and Apps linked to or from our Site and App. In addition, these Sites and Apps or services, including their content and links, may be constantly changing. These Sites and Apps and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website and App, including websites and Apps which have a link to our Site and App, is subject to that website and App’s own terms and policies.


Ads appearing on our Site and App may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Changes to this Privacy Policy

Mace IT has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and App, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site and App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site and App. Your continued use of the Site and App following the posting of changes to this policy will be deemed your acceptance of those changes

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site and App, or your dealings with this Site and App, please contact us at:

Mace IT Services Ltd.
Level 1, 3053 Great North Road
New Lynn, Auckland
[email protected]

This document was last updated on 20th April, 2022